[NOTE: If you're looking for contact information, hours of operation or driving directions, go to about us. For assistance with a technical problem with your BMW, go to tech info.]

If you're looking for privacy information go to our Privacy Policy.

Click on the appropriate topic in the listing below, or just scroll down to view it all.

Our online catalog was designed to help you find the BMW part you need quickly, 24 hours a day, 7 days a week, so you can order the parts you need even when we're not around to take your call. We also wanted to make sure you couldn't order the wrong part by mistake. To accomplish this we built a special feature that lets you shop by BMW year and model. Tell us which BMW you're shopping for and we'll show you only the parts that fit, (plus the parts that fit every model, such as wheel cleaner). That way, there's no chance you can mistakenly order a gasket for a 1980 528i when you drive a 1997 528i.

At Bavarian Autosport, if you leave our site for any reason--even if your ISP drops your connection--and there are parts in your cart, we'll save the contents for 30 days. Just log back in and go to "my cart"--your parts will be there waiting for you. Remember -- to take advantage of this feature, you must set up an account (if you don't already have one) and log in.

This site is secure for shopping. All orders submitted to us online are encrypted, making the theft of credit card numbers during transmission virtually impossible.

www.bavauto.com is a registered Comodo secure site. click for details.

If you have additional questions or concerns about the safety and security of this site, send them to webmaster@bavauto.com.

• Orders for in-stock items taken before 1:00 pm Eastern time are shipped the same day.
• Orders placed after 1:00 pm Eastern time or on weekends will ship the next business day.
• Orders for items which are not in-stock (e.g. custom embroidery, special orders, back-orders, etc.) will ship as soon as they become available. You will be advised of estimated delivery time.
• Our standard shipping service is available to the 48 contiguous states. Rates are posted in the table below.
• Next Day and 2-day shipping are available for an additional charge.
• Saturday delivery is available through our phone reps only and incurs an additional charge.
• Saturdays, Sundays and holidays are not counted as shipping days. For example - a 2-day order placed on a Monday prior to 1:00 pm would be delivered on Wednesday; A 2-day order placed on a Thursday prior to 1:00 pm would be delivered the following Monday. NOTE: applies to in-stock items only; Items which are not in stock will ship as soon as they become available.
• Ordering in a time-sensitive situation (i.e. you need it tomorrow)?, GIVE US A CALL DURING NORMAL BUSINESS HOURS (M-Th, 8am-9pm; Fri 8am-7pm; Sat 9am-4pm Eastern time) at 800.535.2002. The only way you can guarantee delivery in 1 or 2 days is to speak with one of our phone reps and confirm: 1) that we have the part available to ship to you immediately, 2) that we have your correct shipping and billing information, and 3) that the order will be processed by 1:00 pm Eastern time.
  
  You will hear from us! On the day we process your online order, you can expect an e-mail from us detailing the shipping status of the order and providing tracking information. If we have any questions, we will call you to verify information.

Wherever you see this symbol exceptions to the standard shipping and handling charges apply.

Typical Delivery Times for Standard (Ground) Shipping

Applies to orders for in-stock items placed before 1:00 PM Eastern time. NOTE: these delivery times are typical, not guaranteed. If you need your parts by a specific date, please upgrade to Next-day or 2-day shipping.

When you need a BMW part or accessory immediately, follow this emergency procedure:

• Call in your order by 9 am your time (Eastern, Central, Mountain or Pacific).
• We'll process your order by 1 pm Eastern time.
• We'll ship it that day for 1-day delivery.

Our 9-1-1 Service is subject to the same restrictions and exceptions as our standard shipping. For answers to specific shipping questions call 800.535.2002 or e-mail shipping@bavauto.com.

We want you to be happy with your purchase. If you are not, you may return it for a replacement, store credit or refund by following the procedure outlined below.

NOTE: Returned merchandise must be in saleable condition in the manufacturer's original packaging. No refund will be granted on any part that has been installed, modified or that is not in saleable condition in its original packaging. Electrical items are not returnable, nor are special orders.

Return procedure:

1. Call or e-mail Customer Service (800.535.2002, ext. 7; customerservice@bavauto.com) to obtain a RETURN AUTHORIZATION.
2. Fill out the "Return Information" on the back of your invoice/packing slip and enclose it with the returned item. Wrap securely and address to Bavarian Autosport, 275 Constitution Ave., Portsmouth, NH 03801. Remember to print your return authorization # and return address clearly on the outside of your package for identification purposes.
3. Insure and ship the parcel prepaid via the US Postal Service, or UPS Ground. Returns sent COD or freight collect will not be accepted.

Upon receipt of your return, we will promptly exchange the item, give you a store credit or issue you a refund. We accept returns within 30 days of your receiving them. Exceptions are damaged and/or defective items which have their own return policy. Items held longer than 30 days from the date you received them may be exchanged for store credit. We reserve the right to charge a handling and restocking fee.